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Built for tranche 2 from day one

Every major workflow in duely is designed around the obligations facing Australian accounting firms and real estate agencies: program setup, designated service scoping, due diligence, evidence, suspicious matter handling, and retention.

Outcome 1

Program and governance

Establish and maintain the foundation your firm needs before any client engagement begins.

  • AML/CTF program wizard

    Build your program with a guided wizard. Version-controlled with approval workflows so you always have the current authorised version on file.

  • Versioning and approvals

    Every program change is versioned and requires approval, creating a clear record of your compliance program's evolution.

  • AMLCO appointment

    Formally nominate your AML/CTF compliance officer with documented appointment records and role-based access controls.

  • Training register

    Track staff AML/CTF training completion, schedule refreshers, and maintain evidence of ongoing training obligations.

Outcome 2

Matter-based due diligence

Each designated service has its own structured compliance workflow, from scoping through to approval.

  • Matter scoping

    Determine whether a designated service applies and attach the right obligations from the start.

  • Customer and beneficial owner capture

    Collect identity information for customers, beneficial owners, trustees, directors, and controllers.

  • Secure document requests and uploads

    Request and receive supporting documents through a secure channel with integrity hashing.

  • Verification workflows

    Safe harbour, non-safe harbour, and manual verification paths with structured evidence capture.

  • Screening, risk, and ECDD

    Sanctions and PEP screening, guided risk assessment, and enhanced CDD workflows when triggered.

  • Approval workflow

    Route matters for senior management sign-off with documented approver identity and rationale.

Outcome 3

Evidence, reporting, and oversight

Turn compliance activity into a usable record and maintain ongoing oversight across your firm.

  • Evidence pack exports

    Generate tamper-evident, versioned evidence packs with SHA-256 hashing and configurable redaction rules.

  • Immutable audit trail

    Every action generates an append-only audit log entry. No edits, no deletions — a complete forensic record.

  • AMLCO-only SMR handling

    Suspicious matter reports stored in an isolated system. No indicators on shared dashboards or notifications.

  • TTR / IFTI records

    Configurable threshold transaction and international funds transfer capture with manual attestation workflows.

  • Dashboard, health score, and notifications

    Firm-wide compliance visibility with matter health scores, calendar reminders, and team notifications.

What makes duely different

Matter-first workflow

Each designated service has its own decision trail. Obligations, risk, evidence, and approvals all attach to the matter — not just a client record.

Evidence packs

Turn compliance activity into a usable, audit-ready record. Versioned, hashed, and exportable — not a reconstruction project.

SMR firewall

Architectural isolation for suspicious matter handling. Separate data storage, AMLCO-only access, and tipping-off prevention built into every shared surface.

Explore every feature

Dive deep into each capability with detailed workflows and regulatory context.

Matter-first AML workflow for designated services

duely attaches compliance obligations to the matter or engagement, not only to a general client prof...

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Guided verification paths with one clear evidence trail

duely supports safe harbour, non-safe harbour, and manual verification paths with structured method ...

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Guided risk assessments with clear escalation to ECDD

duely helps teams assess matter-level ML/TF risk using structured triggers, documented rationale, an...

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Evidence packs that show what you did, when, and why

duely turns matter activity into an audit-ready export with version history, integrity hashing, deci...

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Tipping-off prevention isn't policy — it's seven architectural layers

Section 123 is a criminal offence, and policy alone leaves too much surface for staff to slip on. du...

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Structured reporting records for SMR, TTR, and IFTI workflows

duely helps firms prepare and track reporting activity with structured records, deadlines, submissio...

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Generate and maintain your AML/CTF program

duely helps firms create a structured AML/CTF program with guided inputs, versioning, approvals, AML...

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Immutable audit trail across firm and matter activity

Every major action in duely contributes to an append-only audit record with actor, timestamp, contex...

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Never miss a deadline — your compliance calendar runs while you sleep

Scheduled background jobs watch the parts of your AML/CTF file that have a clock attached. Training ...

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Unusual Activity Reports — the safe upstream of an SMR

Your staff see things you don't. UARs let them flag suspicion safely — without mentioning the matter...

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Rely on third parties — with the registry the Act demands

Sections 37 and 38 let you rely on another reporting entity's CDD work, but only if you can show you...

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Built for sensitive data

Compliance data demands the highest levels of protection.

Encryption and secret isolation

Data encrypted at rest and in transit (TLS 1.2+). Secrets are isolated from application code so credentials never appear in source, configuration, or logs.

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Immutable audit trail

Every action generates an append-only audit log entry. No edits, no deletions — a complete forensic record.

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Australian data residency

All data stored in Australian data centres. No offshore processing or storage — full data sovereignty.

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Explore the workflow in detail

See how duely structures every step of your firm's tranche 2 compliance.