Evidence packs that show
what you did, when, and why
duely turns matter activity into an audit-ready export with version history, integrity hashing, decision rationale, approvals, and supporting context — so the record is available when you need it, not rebuilt after the fact.
Why this matters
The costliest part of compliance is often reconstructing the file later. Evidence packs reduce that scramble by turning the workflow itself into the record.
Each pack is generated from the matter record, includes the key decision trail, and is versioned so firms can track how the compliance file changed over time. Two output profiles by role keep the export appropriate to who's looking at it.
What is included now
PDF evidence pack export
Generate a human-readable PDF that captures scoping decisions, verification results, risk assessments, and approvals.
Version history
Track how the evidence pack changed over time. Each version records the state of the compliance file at that point.
SHA-256 integrity hashing
Every evidence pack is hashed for tamper detection. Demonstrate that evidence has not been altered since generation.
Approval and rationale capture
Record approver identity, timestamp, and decision rationale alongside the evidence pack.
Standard pack — for normal staff and external review
Default output for everyday compliance use. Includes scoping, identity verifications (with redacted document content), beneficial ownership, risk assessment, ECDD where triggered, and approval records. Provider raw payloads are redacted; SMR data never appears.
Sensitive pack — AMLCO-only
On-demand AMLCO-only output that adds the raw payloads from identity / sanctions / PEP providers and the detailed screening hits. Used for internal investigation, regulator dialogue, or external audit by an authorised reviewer. SMR data still never appears.
UBO / structure context where applicable
Include beneficial ownership and entity structure information in the evidence pack where relevant.
Evidence for compliance reviews
- Record-keeping: 7-year retention from anchor date
- Evidence should include: scoping decisions, CDD steps, risk ratings, approvals
- Default exports exclude sensitive provider data and SMR information
- Version history tracks how the evidence evolved
Related features
See how this capability connects to the broader compliance workflow.
Audit Trail
The audit log feeds into evidence packs with key event excerpts.
Learn more →Matter Workflow
Evidence packs are generated per matter — each engagement has its own evidence trail.
Learn more →SMR Firewall
Default evidence packs never include SMR data. AMLCO can generate restricted packs.
Learn more →Make the file easier to defend later
Versioned evidence packs with integrity hashing and approval capture.