Immutable audit trail
across firm and matter activity
Every major action in duely contributes to an append-only audit record with actor, timestamp, context, and workflow history — giving firms a cleaner operational record when they need to review a matter or explain what changed.
Why this matters
Audit and review pain comes from missing chronology. If the team cannot see who changed what, when, and in response to which trigger, the record loses credibility fast.
duely treats audit history as part of the product, not a back-end afterthought. Matter actions, approvals, and status changes contribute to a clear timeline while sensitive suspicious matter activity stays out of shared views.
What is included now
Append-only event history
Immutable log where entries can only be added, never modified or deleted.
Actor and timestamp tracking
Every entry identifies the user who performed the action and when it occurred.
Matter and firm activity context
Audit events cover matter creation, scoping, verification, risk assessment, approvals, and exports.
Approval history
Record approver identity, timestamp, and decision rationale for every approval event.
Filtered visibility for sensitive SMR activity
SMR audit events stay in the same immutable stream as every other compliance action — but are filtered out of non-AMLCO reads at the query layer. The immutability story holds without leaving a separate, sneakable audit log behind.
Support for evidence pack generation
Key audit events are automatically excerpted into evidence packs, providing decision context.
Record-keeping under the AML/CTF Act
- Record-keeping: 7 years from relationship end or service provision
- Records must include: who, what, when for every compliance action
- Audit trail must be tamper-evident and complete
- Retention anchor: date + documented reason per matter
Related features
See how this capability connects to the broader compliance workflow.
Evidence Packs
Audit trail excerpts are included in evidence pack snapshots.
Learn more →Matter Workflow
Every matter lifecycle event generates audit trail entries.
Learn more →SMR Firewall
SMR audit events sit inside the same immutable stream but are filtered from non-AMLCO reads — one of the seven architectural layers preventing tipping-off.
Learn more →Give your team a clearer chronology of compliance work
Append-only audit history with actor tracking, timestamps, and evidence pack support.