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CDD & KYC

Guided verification paths
with one clear evidence trail

duely supports safe harbour, non-safe harbour, and manual verification paths with structured method tracking, source references, supporting documents, and rationale captured at matter level.

Why this matters

The real risk in verification is not only whether a check was run. The risk is failing to show which method was used, what evidence supported it, and how the result was handled for the specific matter.

duely combines customer and beneficial owner capture, secure document requests, verification method-path recording, and immutable audit logging so the record is clearer when the matter is reviewed later.

What is included now

01

Secure document requests and upload links

Send secure upload links directly to parties. Documents are linked to the correct matter and party automatically.

02

Safe harbour, non-safe harbour, and manual paths

Support for all three verification approaches with structured guidance through each path.

03

Method-path recording

Every verification stores which path was taken alongside source reference IDs for the audit trail.

04

Source reference capture

Store provider reference IDs, DVS transaction IDs, and supporting evidence for each verification.

05

Beneficial owner and controller tracking

Systematic identification for companies, trusts, and partnerships with structured documentation.

06

Verification results linked to the matter record

Every check links to a specific engagement, creating a clear evidence trail per matter.

07

CSV import for your existing customer book

Migrate your existing client list into duely with a single CSV upload — names, entity details, contacts, and existing baselines come across in one pass. Reduces switching friction so the firm can move off spreadsheets without re-keying every client.

Regulatory basis

Verification under the AML/CTF Act

  • Safe harbour: AUSTRAC-described procedures for medium/lower risk
  • Method path storage: safe_harbour | non_safe_harbour | manual
  • Provider reference IDs must be retained
  • Beneficial owners: 25% ownership threshold for companies

Get a clearer due diligence record from the start

Structured verification paths with evidence that stays tied to the matter.