Tranche 2 compliance workflows for real estate agencies
Real estate teams need a practical way to scope designated services, collect party documents, record risk decisions, track reportable events, and keep a transaction-level file that stands up later. duely helps structure that work without turning every transaction into a manual rebuild.
What makes Tranche 2 hard for real estate
Multiple parties per transaction
Vendors, purchasers, co-buyers, and guarantors all need to be identified and verified — often under tight settlement timelines.
Parties change mid-transaction
Co-buyers are added, guarantors step in, purchasing entities change from individuals to companies or trusts. The compliance record needs to keep up.
Document collection is manual
Chasing identification over email and text creates gaps. It's hard to prove what was collected, from whom, and when.
Cash reporting obligations
Missing a threshold transaction report or failing to document a cash deposit is a compliance failure that's easy to avoid with the right workflow.
Scattered evidence
Evidence ends up spread across inboxes, drives, and spreadsheets. When auditors ask how a transaction was handled, assembling the record takes days.
Why duely fits real estate agencies
Workflows designed for the pace and complexity of real estate transactions.
Transaction-level record
Each transaction holds its own scoping decision, parties, risk trail, approval history, and evidence. See the workflow
- Structured matter creation per transaction type
- Guided scoping with real estate designated service definitions
- Automatic obligation attachment based on transaction type
- Consistent setup across every party and engagement on the deal
Secure document requests
Request documents through secure upload links and keep the record attached to the transaction.
- Secure upload links sent directly to transaction parties
- Guided document upload with clear instructions for each party
- Real-time status tracking so agents know when documents arrive
- Automatic linking of uploaded documents to the correct transaction and party
Risk and reporting context
Track risk decisions, escalation, and reporting-related records without losing the thread of the transaction. See AUSTRAC reporting
- Guided risk assessment calibrated for real estate transaction types
- Proportionate CDD — standard for routine, enhanced for higher risk
- Ongoing monitoring triggers for long-running engagements
- ECDD workflows for source of funds when high-risk indicators are flagged
Evidence pack output
Create a usable export when management, auditors, or regulators ask how a transaction was handled. See evidence packs
- One-click evidence pack generation for any active or completed transaction
- Includes all party verifications, risk assessments, and TTR records
- Tamper-evident hashing for integrity verification
- Configurable redaction rules for different export contexts
Property sale with multiple parties
Follow a realistic property transaction through the full duely workflow.
Listing & Transaction Setup
A vendor engages your agency to sell a residential property. Your agent creates a new transaction in duely using the property sale template. The scoping wizard confirms this is a designated service under Tranche 2 and attaches the relevant compliance obligations. The vendor's details are captured as the first party on the transaction.
Vendor Verification via Secure Upload
The vendor receives a secure upload link and provides their identification documents from their phone. duely's verification workflow guides the agent through the safe harbour procedure for the individual vendor. Verification results, source documents, and the method path are all recorded against the transaction.
Purchaser Onboarding & Party Changes
An offer comes in from two co-buyers purchasing through a family trust. Your agent adds all three parties to the transaction — the two individual co-buyers and the trust entity. duely recalculates the verification requirements: safe harbour verification for the individuals, plus beneficial owner identification and verification for the trust. A week later, a guarantor is added; duely adds them as a new party and triggers their verification workflow without disrupting the existing progress.
Cash Deposit & TTR Capture
The purchasers pay a $25,000 cash deposit. The agent flags the cash component as a TTR trigger in duely, which opens the Threshold Transaction Report capture workflow. The structured TTR workflow captures the transaction amount, parties involved, date, and all AUSTRAC-required details. The agent completes the attestation, and the TTR is linked to the transaction with a full audit trail.
Risk Assessment & Evidence Pack
With all parties verified and the TTR captured, the agent completes the risk assessment for the transaction. The trust structure and cash component are factored into the risk rating, which is recorded with full rationale. duely generates a versioned evidence pack covering every party, every verification, the TTR, and the risk assessment — hashed and ready for audit. As the transaction proceeds to settlement, any further compliance actions are captured as new evidence pack versions.
See the workflow behind a better real estate compliance record
Join real estate agencies across Australia preparing for 1 July 2026 with a compliance workflow that keeps pace with your transactions.